FACTORS INFLUENCING THE EVOLUTION OF ENTERPRISE MANAGEMENT SYSTEMS UNDER THE IMPACT OF INFORMATION TECHNOLOGIES
Abstract
Modern managers must possess not only traditional management skills but also have an understanding of IT technologies and the ability to integrate them into business operations. Identifying factors influencing the transformation of management systems helps determine new competencies required for successful performance in the digital economy and supports the development of training and retraining programs. Finally, analyzing factors affecting the transformation of management systems enables enterprises to adapt effectively to rapid changes in the external environment. The article proves that in the context of IT technology development, the transformation of enterprise management systems is essential to ensure their efficiency and competitiveness. It substantiates that the use of technologies such as business process automation, artificial intelligence, big data analytics, cloud computing, Internet of Things (IoT), cybersecurity, mobile technologies, blockchain, virtual and augmented reality (VR/AR), social media, and digital marketing significantly increases productivity, enhances customer service, and personalizes services. It argues that changes in organizational culture, personnel competency development, compliance with regulatory and legal requirements, and adaptation to the competitive environment are key factors for successful transformation. Companies actively implementing these technologies and practices are capable of effectively responding to changes, ensuring high customer satisfaction, and achieving sustainable development in the modern business environment. At the same time, strategic planning and investments in technology development and human capital are crucial for supporting innovative potential and long-term organizational success. Changes in organizational culture, personnel competency development, compliance with regulatory and legal requirements, and adaptation to the competitive environment are key factors for successful transformation. Enterprises actively implementing these technologies and practices can effectively respond to changes, ensure high customer satisfaction, and achieve sustainable development in the modern business environment.
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